---
title: Frequently Asked Questions | TimeBank Ireland
description: Common questions about TimeBank Ireland: timebanking, time credits, listings, exchanges, trust and safety, and membership — everything you need to get started.
canonical: https://hour-timebank.ie/faq
generated: 2026-11-12T16:40:26.351Z
---# Frequently Asked Questions

Can't find what you're looking for? Visit our [Help Center](/help) for detailed guides.

## Questions from your community

Answers written by the people who run TimeBank Ireland.

### How do I update my profile?Account & Privacy

### Is my personal information safe?Account & Privacy

### How do I change my password?Account & Privacy

### How do groups work?Community Features

### How do I RSVP to events?Community Features

### How do I connect with other members?Community Features

### What is timebanking?Getting Started

### How do I create an account?Getting Started

### How do I get started after signing up?Getting Started

### How do I create a listing?Listings & Exchanges

### How does an exchange work?Listings & Exchanges

### What happens if a service takes longer than estimated?Listings & Exchanges

### How do I enable dark mode?Settings & Preferences

### How do I manage notifications?Settings & Preferences

### Can I delete my account?Settings & Preferences

### How do I earn time credits?Wallet & Credits

### Can I transfer credits directly?Wallet & Credits

### What if my balance is zero?Wallet & Credits

## Getting Started

### What is time banking?

### Is it free to join?

### How do I get started?

### What skills can I offer?

## Time Credits

### What is a time credit?

### How do I earn time credits?

### Can I donate my credits?

### Can my balance go negative?

### What if I sent credits to the wrong person?

## Exchanges & Safety

### How do I arrange an exchange?

### Is it safe to meet strangers?

### What if someone doesn't show up or complete the service?

### Are the services insured?

## Badges & Rewards

### What are badges and XP?

### How do I earn XP?

### Can I opt out of leaderboards?

## Account & Privacy

### How do I change my password?

### Who can see my profile?

### How do I delete my account?

### How is my data protected?

### Still have questions?

Our support team is here to help.

[Contact Support](/contact)