---
title: Managing knowledge base articles | TimeBank Ireland
description: Write helpful articles and upload documents for members to read.
canonical: https://hour-timebank.ie/help/admins/admin_content/admin_resources
generated: 2026-11-12T17:06:01.993Z
---Content and moderation

# Managing knowledge base articles

Write helpful articles and upload documents for members to read.

The knowledge base holds useful articles and documents for your members, such as a welcome pack or a guide to local services.

Open **Content** in the admin menu and press **Resources** . The **Resources Admin** page lists your articles with their status, views and how many people found them helpful. Use the **All** , **Published** and **Draft** tabs to filter.

## Adding an article

1. Press New Article.
2. Enter a Name.
3. Choose Write to type the article, or Upload File to use a document.
4. Choose Categories if you use them.
5. Switch on Published when it is ready for members, then press Create Resources. When you edit it later, press Save Changes.

You can add documents to an article under **Attachments** with **Add Attachment** .

## Categories

Press **Manage Categories** to organise your articles into groups.

## Where members read them

Members find published articles in the [Knowledge base](/kb) .

Keep articles short and check them once a year, so information such as phone numbers stays correct.

[Go to this page](/admin/resources)

## More guides in this topic

[Approving and featuring listings](/help/admins/admin_content/admin_listings) [Managing categories](/help/admins/admin_content/admin_categories) [Writing a blog post](/help/admins/admin_content/admin_blog) [Adding your own pages and landing page](/help/admins/admin_content/admin_pages) [Managing events](/help/admins/admin_content/admin_events) [Rewarding event attendance with hours](/help/admins/admin_content/admin_event_rewards) [Managing groups](/help/admins/admin_content/admin_groups) [Checking reported and held content](/help/admins/admin_content/admin_moderation)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)