---
title: Teaching the AI assistant about your community | TimeBank Ireland
description: Edit the short documents the AI assistant reads when it answers members' questions.
canonical: https://hour-timebank.ie/help/admins/admin_help/admin_ai_docs
generated: 2026-11-12T17:06:27.898Z
---Help Centre and AI assistant

# Teaching the AI assistant about your community

Edit the short documents the AI assistant reads when it answers members' questions.

If your community uses the AI assistant, it answers members' questions using a set of short documents. You can edit them to add your own rules and wording.

Open **Intelligence & Diagnostics** in the admin menu and press **AI Module Docs** .

## How it works

Each document has trigger keywords. When a member's question contains one of those words, the assistant reads that document before it answers. It uses up to four documents at a time.

## Adding a document

1. Press New doc.
2. Enter a Title.
3. Enter a Module slug, a short name using lowercase letters, numbers, dashes or underscores. You cannot change it later.
4. Under Trigger keywords (comma-separated), list the words that should bring this document up.
5. Write the Body in plain language: what the feature does, how to use it and what is not possible.
6. Keep Active switched on.
7. Press Create doc.

To stop the assistant using a document, switch off **Active** . Inactive documents are never used.

## Starter documents

New communities receive a starter set of documents. Press **Seed defaults** to add any that are missing. Your own changes are not overwritten.

The assistant can still make mistakes. Tell members to check important answers with your team.

[Go to this page](/admin/ai/module-docs)

## More guides in this topic

[Writing your own Help Centre questions](/help/admins/admin_help/admin_help_faqs) [Reviewing problems members report](/help/admins/admin_help/admin_support_reports)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)