---
title: What the AI Assistant can and can't do | TimeBank Ireland
description: It can look things up for you, but it cannot take actions. It can make mistakes, so check anything important.
canonical: https://hour-timebank.ie/help/members/ai_assistant/ai_assistant_limits
generated: 2026-11-12T16:49:58.346Z
---AI Assistant

# What the AI Assistant can and can't do

It can look things up for you, but it cannot take actions. It can make mistakes, so check anything important.

## What it can do

The AI Assistant can look things up in your community and explain how things work. For example, it can:

- explain how timebanking works
- find listings, members and events that match what you ask
- find help articles, jobs or marketplace items, if your community uses them
- tell you your time credit balance

## What it cannot do

It can only look things up. It cannot act for you. It cannot:

- send or receive time credits
- send messages to other members
- create, change or delete listings
- change your settings or your account

To do these things, use the normal pages of the site.

## It can make mistakes

The AI Assistant can get things wrong, even when it sounds sure. Always check important details, such as dates, times and balances, on the page itself. For questions about your safety or your rights, ask a coordinator.

## Your privacy

Your questions are sent to an outside AI service so it can write an answer. Do not type passwords, bank details, health information or private details about other people. Your chat history is deleted if you delete your account.

[Go to this page](/chat)

## More guides in this topic

[What is the AI Assistant?](/help/members/ai_assistant/about_ai_assistant) [How many questions can I ask the AI Assistant?](/help/members/ai_assistant/ai_assistant_allowance)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)