---
title: Looking at an item and contacting the seller | TimeBank Ireland
description: Read the details of an item, see who is selling it and send them a message.
canonical: https://hour-timebank.ie/help/members/marketplace/looking_at_a_listing
generated: 2026-11-12T16:58:53.022Z
---Marketplace

# Looking at an item and contacting the seller

Read the details of an item, see who is selling it and send them a message.

Press an item to open its page. It shows the photos, price, condition, location and description. It also shows how you get the item, such as **Pickup Only** .

A listing may show extra labels:

- Negotiable: the seller is open to offers.
- Free: the item is being given away.

## The seller

The seller's card shows their name and when they joined. Press **View Profile** to see their other listings.

## Asking the seller a question

1. Press Message Seller.
2. Your messages open with a note ready to send, saying you are interested in this item.
3. Add your question and send it.

It is a good idea to agree how and where to collect the item before you buy.

## Your next step

- To pay the asking price, press Buy Now.
- To suggest a different price, press Make Offer.

Items marked **Negotiable** have no **Buy Now** button. You make an offer instead.

Meet in a public place when you collect an item, or bring someone with you. Never share your bank or card details in a message.

[Go to this page](/marketplace)

## More guides in this topic

[How do I find things in the marketplace?](/help/members/marketplace/browsing_the_marketplace) [How do I sell or give away an item?](/help/members/marketplace/selling_an_item) [Managing your listings](/help/members/marketplace/managing_your_listings) [How long do marketplace listings last?](/help/members/marketplace/marketplace_listing_limits) [Making and answering offers](/help/members/marketplace/making_an_offer) [How do I buy an item?](/help/members/marketplace/buying_an_item) [Following your orders and rating a seller](/help/members/marketplace/marketplace_orders) [How do I report a listing?](/help/members/marketplace/reporting_a_listing)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)
