---
title: Seeing your hours and getting a certificate | TimeBank Ireland
description: Check your approved hours and create a certificate that lists them.
canonical: https://hour-timebank.ie/help/members/volunteering/volunteer_hours_and_certificates
generated: 2026-11-12T16:57:15.519Z
---Volunteering

# Seeing your hours and getting a certificate

Check your approved hours and create a certificate that lists them.

**My hours and shifts** shows a summary of the time you have given.

- Approved & credited: hours the organisation has approved.
- Awaiting approval: hours still waiting for a decision.
- Total Hours: both added together.

Below the figures you can see **Hours by Organisation** and **Hours by Month** . These count approved hours only.

## Creating a certificate

A certificate is a record of all your approved volunteering hours, across every organisation. You might use it for a job application or a course.

1. Open Volunteering.
2. Press Certificates, in the Support & recognition card.
3. Press Generate Certificate.
4. You see Certificate generated!

Each certificate shows your verified hours, the dates they cover and the hours for each organisation.

Only approved hours count. If none of your hours are approved yet, you see a message saying so. Ask the organisation to review your hours first.

A new certificate includes any hours approved since your last one, so you can create a fresh one whenever you need it.

[Go to this page](/volunteering)

## More guides in this topic

[How does volunteering work?](/help/members/volunteering/how_volunteering_works) [How do I find a volunteering opportunity?](/help/members/volunteering/finding_volunteer_opportunities) [How do I apply to volunteer?](/help/members/volunteering/applying_to_volunteer) [How do I log my volunteering hours?](/help/members/volunteering/logging_volunteer_hours) [Checking in on your wellbeing](/help/members/volunteering/volunteer_wellbeing) [Recording training and reporting an incident](/help/members/volunteering/volunteer_training_and_incidents) [Proposing or supporting a community project](/help/members/volunteering/community_projects) [Donating money to your community](/help/members/volunteering/volunteering_donations)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)