---
title: Privacy Policy
generated: 2026-05-29T17:27:04.110Z
---# Privacy Policy

Effective: January 25, 2026 Version 1.0

Initial privacy policy for the legal documents versioning system.

## Contents

· Our Commitment to Your Privacy 1 Data Controller 2 Information We Collect 3 Legal Basis for Processing 4 How We Use Your Data 5 Data Sharing 6 How We Protect Your Data 7 Your GDPR Rights 8 Cookies & Tracking 9 Data Retention 10 International Data Transfers 11 Children's Privacy 12 Complaints 13 Changes to This Policy · Contact Us

## ·Our Commitment to Your Privacy

hOUR Timebank Ireland is committed to protecting your privacy and ensuring your personal data is handled responsibly in accordance with the **General Data Protection Regulation (GDPR)** and the Irish **Data Protection Acts 1988-2018** .

This policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data. We believe in **transparency** and **user control** .

## 1Data Controller

The data controller responsible for your personal data is:

- Legal Name: hOUR Timebank CLG (Company Limited by Guarantee)
- Registered Business Name: Timebank Ireland
- Charity Registration: RCN 20162023 (Charities Regulator)
- Registered Address: 21 Páirc Goodman, Skibbereen, Co. Cork, P81 AK26, Ireland
- Data Protection Contact: jasper@hour-timebank.ie

If you are a member of a Partner Organisation using our platform, that organisation may also be a data controller for data they collect directly from you.

## 2Information We Collect

We collect only the information necessary to provide our timebanking services:

Data Type Purpose Account Information Name, email address, password (encrypted) — Required to create and manage your account Profile Details Bio, skills, location, photo — Helps connect you with community members Contact Information Phone number (optional), address — For arranging exchanges if you choose to share Activity Data Exchanges, messages, time credits — Essential for platform functionality Device Information Browser type, IP address, device type — Used for security and troubleshooting

## 3Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

- Contract Performance: Processing necessary to provide our timebanking services to you
- Consent: Where you have given explicit consent (e.g., marketing communications)
- Legitimate Interests: Improving our services, preventing fraud, and ensuring platform security
- Legal Obligation: Complying with Irish and EU legal requirements

## 4How We Use Your Data

Your data is used exclusively for the following purposes:

- Service Delivery: Facilitating time exchanges and community connections
- Communication: Sending important updates, notifications, and messages from other members
- Security: Protecting your account and preventing fraud or abuse
- Improvement: Analysing usage patterns to enhance platform features (anonymised)
- Legal Compliance: Meeting regulatory requirements under Irish and EU law
- Charitable Reporting: Aggregated, anonymised statistics for charity reporting purposes

**We do not sell your personal data to third parties.** Your information is never shared with advertisers or data brokers.

## 5Data Sharing

We may share your data with:

- Other Members: Your profile information is visible to verified members to facilitate exchanges
- Partner Organisations: If you join a specific community, that organisation's coordinators can see your membership details
- Service Providers: Trusted providers who help us operate the platform (hosting, email delivery) under strict data processing agreements
- Legal Authorities: When required by law or to protect our legal rights

All service providers are bound by GDPR-compliant data processing agreements.

## 6How We Protect Your Data

We implement robust security measures:

- Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
- Secure Passwords: Passwords are hashed using industry-standard algorithms
- Access Controls: Strict internal policies limit who can access your data
- Regular Audits: We conduct security reviews and update our practices accordingly
- EU-Based Hosting: Your data is stored within the European Union

## 7Your GDPR Rights

Under GDPR, you have the following rights:

- Right of Access: Request a copy of all personal data we hold about you
- Right to Rectification: Correct any inaccurate or incomplete information
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict: Limit how we process your data in certain circumstances
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, contact us at [jasper@hour-timebank.ie](mailto:jasper@hour-timebank.ie) . We will respond within one month.

## 8Cookies & Tracking

We use cookies to enhance your experience:

- Essential Cookies: Required for login, security, and basic functionality
- Preference Cookies: Remember your settings like theme preference
- Analytics Cookies: Help us understand how people use the platform (anonymised)

We do **not** use advertising cookies or tracking pixels.

## 9Data Retention

- Active Accounts: Data is kept while your account remains active
- Inactive Accounts: Accounts inactive for 24 months may be anonymised after notice
- Deleted Accounts: Personal data is removed within 30 days of deletion
- Transaction Records: May be retained for up to 7 years for legal/charity reporting

## 10International Data Transfers

Your data is primarily stored within the European Union. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards (SCCs, adequacy decisions).

## 11Children's Privacy

Our platform is intended for users aged **18 years and older** . We do not knowingly collect data from anyone under 18.

## 12Complaints

You may lodge a complaint with the **Data Protection Commission** :

- Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
- Website: www.dataprotection.ie

## 13Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you via email or platform notification for significant changes.

## ·Contact Us

For privacy questions: [jasper@hour-timebank.ie](mailto:jasper@hour-timebank.ie)

## Have Questions?

If you have any questions about this document, please contact us.

Contact Us